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Welcome to iiNET Services!
- CUSTOMER SERVICE PORTAL- YOUR NEW ACCESS TO iiNET SUPPORT
Starting from now, you can submit all your iiNET support requests using real-time IATA Customer Portal.
We encourage you to make registration in the Customer Service Portal at your earliest convenience, to ensure you have access before the time you may need to submit important requests or report incidents for iiNET. The currently used firstname.lastname@example.org support mailbox will be soon decommissioned.
If you are a new Customer Portal user - please register using this link self-register
If you have already used IATA Customer Portal for other IATA services - simply login with your existing Customer Portal credentials (email address and password).
To submit new request for iiNET support team – please select “IINET” in the list of Topics when creating the request on the portal.
Important: Log-in credentials for Customer Portal are different from your iiNET Log-in.